Aaron Dignan on being complexity conscious and people positive
... thousands of people bumping up against each other is the complex system. The complex system is like traffic or weather or raising a six year old or gardening. And that is, you know, more unpredictable - it has the potential to surprise us. It has a disposition, it has a way of trending. But we can't be exa...more
... do this versus do that. And so the only way to understand a system like that is to interact with, it is to nurture it. Nobody ever comes in from the garden and says, 'honey, I fixed the garden', I like to say - right? That's just not a rational thing to say. But we do talk about organisations that way - ...more
...nly way to understand a system like that is to interact with, it is to nurture it. Nobody ever comes in from the garden and says, 'honey, I fixed the garden', I like to say - right? That's just not a rational thing to say. But we do talk about organisations that way - mechanistically, right. We're going t...more
Jos de Blok on Buurtzorg and the virtues of humanising, not protocolising
...re just talking about, before I started recording, that I met some of your colleagues in the Houten team a few years ago, and interviewed them in the garden. We had cups of tea, kind of true Buurtzorg style, so it's really fun to now get the chance to talk to you as founder and CEO and the person who star...more
Jorge Silva on horizontal structures and participatory culture at 10Pines
...stand their role, and what they can do. So one of the big challenges right now is to find tools and to give them tools to do a better job in terms of gardening....more
Lisa Gill and Mark Eddleston celebrate 50 episodes of Leadermorphosis
...e was to meet the nurses from Buurtzorg, because I was such a fan of Buurtzorg and it was just such a surreal and wonderful experience sitting in the garden with those three nurses having a cup of tea. It was a lovely, sunny day and they were so chatty and so down to earth and like: "yeah, of course we gi...more
Buurtzorg and the power of self-managed teams of nurses
...he people on the frontline, and what it really feels like to work in a self-managing organisation. So it was an absolute dream to find myself in the garden of Marian's lovely house, sitting having a cup of tea with two of her colleagues, Chila and Yolanda, and talking about what it was like for her to st...more