Transcripts

Difficulties

Ep. 26 Buurtzorg and the power of self-managed teams of nurses

...em sometimes in the self-leadership thing. Because if you cannot do that in a team, if it's not safe enough to talk with each other about mistakes or problems or whatever, then you can end up with very big problems....more
...u cannot do that in a team, if it's not safe enough to talk with each other about mistakes or problems or whatever, then you can end up with very big problems....more
...pressive and so it was quite complicated. But we have our team coach. If it's too complicated for us and you don't know what to do, or you have legal problems, or with the police or something, or whatever, you can call the coach, and she helps....more
...Lisa Gill: What other sort of challenges or difficulties have you had in the team and how have you overcome them? Chila: Production is a challenge. Lisa Gill: In what way? What do you mean by production? Ch...more
...o that. Sometimes it's difficult, but most of time we manage. And it's been ten years, so... Jolanda: But there are a lot of teams that have a lot of problems. Chila: Yes, of course, it is difficult. Marian: It's not possible that you have any one leader, everyone is the same. And when there is in a team a ...more
...ne leader, everyone is the same. And when there is in a team a leader, then you have a problem. And when you have only busy people, then you have big problems. It's good to have a balance between people who are busy or quiet, and no leader. Chila: For some people, that's very difficult. They want to control...more
...Sorry! Lisa Gill: No, I love it! [Laughing] It's great. Chila: You can go edit it. Jolanda: You get progression of learning how you have to deal with problems. And you find out things that you didn't think you could do. Marian: And you stimulate each other. "You can do it! Go for it!" Chila: And if one pers...more
...We got a voucher to buy flowers, because we lost our colleague. And we had a hard time. So she came by and she brought us that. But she also has many difficulties in teams to solve. And sometimes they are not to be solved because there are people who don't see that they don't belong there. They want to be a lea...more
...'t see that they don't belong there. They want to be a leader and it doesn't work. Lisa Gill: And then what happens? Jolanda: Uh, they still have the problems. And it would be nice if that person who has the problem would leave. And sometimes they go away. It has to, to make a team work. But they have to se...more

Ep. 54 Bill Fischer and Simone Cicero on Haier and the entrepreneurial organisation

...hing more decentralised — it can be very difficult for former managers to make that shift, to unlearn that conditioning of being responsible, solving problems for other people, making decisions, not being transparent, and so on. I’m curious what that journey has been like for managers because if the if the...more
...companies — not necessarily Haier, but large companies in general — and we talk about the Haier experience, they often think about their own internal problems: why they can’t do this, or you know, whether it’s…work council restrictions, or whatever the reason is. But in fact, I think what happens at Haier i...more

Ep. 45 Amy Edmondson on psychological safety and the future of work

...d we live in. The world we live in is one that’s gonna require of us to keep striving, keep being ambitious about what we think we can get done, what problems we think we can solve and in order to do that, recognise our profound interdependence with other people. There’s very little of any real importance t...more

Ep. 37 Miki Kashtan on the three shifts needed for self-managing organisations to thrive

...tend to polarise. If I want something and you want something else, it's like, "Oh, my God. And it's like an either/or". And in fact, we often present problems, not as a problem to be solved, but as a choice between two opposites. Even something as simple as, you know, scheduling a meeting. It's not, "When i...more