
Buurtzorg and the power of self-managed teams of nurses
...Lisa Gill: I'm super excited about this episode because I got the chance to spend an afternoon talking to three nurses from Buurtzorg in Houten, just outside of Amsterdam. Buurtzorg is an organisation in the Netherlands that delivers care in patients homes. It was founded by Jos de ...more
...xcited about this episode because I got the chance to spend an afternoon talking to three nurses from Buurtzorg in Houten, just outside of Amsterdam. Buurtzorg is an organisation in the Netherlands that delivers care in patients homes. It was founded by Jos de Blok, who was himself, formerly a nurse. And he ...more
...he was really frustrated with how mechanistic the healthcare system had become and turning patients into numbers and dehumanising them. So he started Buurtzorg, because he wanted to create a business model where teams of highly skilled nurses could control everything from their budget to their schedules, to ...more

Margaret Heffernan on how to act our way out of the status quo trap
...ents and debates about how it might be better, and just to get different perspectives on the problem that you're trying to solve. So if you take the Buurtzorg example - which I've written about - that was very much the brainchild of Jos de Blok. He also had a very great advantage in that he had two forms of...more
...Lisa Gill: Yeah, that's so true. I'm curious to ask you this question as well. Because I get asked this a lot. People always say - well Buurtzorg is an example of an organisation that Jos de Blok started from scratch. He had experience of traditional, very hierarchical bureaucratic healthcare o...more
...tion that Jos de Blok started from scratch. He had experience of traditional, very hierarchical bureaucratic healthcare organisations. And he created Buurtzorg from scratch and started recruiting nurses in those small self managed teams. What about organisations that are really wanting to move in this direct...more

Lisa Gill and Mark Eddleston celebrate 50 episodes of Leadermorphosis
...d of like: "What, really? Oh no. Well, okay". So I think that one was pretty special. And I think also a favourite for me was to meet the nurses from Buurtzorg, because I was such a fan of Buurtzorg and it was just such a surreal and wonderful experience sitting in the garden with those three nurses having a...more
...okay". So I think that one was pretty special. And I think also a favourite for me was to meet the nurses from Buurtzorg, because I was such a fan of Buurtzorg and it was just such a surreal and wonderful experience sitting in the garden with those three nurses having a cup of tea. It was a lovely, sunny day...more

Bill Fischer and Simone Cicero on Haier and the entrepreneurial organisation
..., actually, maybe there’s something in this”. And I think also perhaps the technology aspect as well, because I know how Haier and organisations like Buurtzorg are using technology as a way of kind of decentralising, in a way of kind of being able to get rid of a lot of the management functions — because you...more

Aaron Dignan on being complexity conscious and people positive
...are quite a few. We ended up collecting close to 68 cases for the book. The more famous ones are quite interesting - somewhere like a W.L. Gore, or a Buurtzorg, or Haier. They all have a lot in common. You know, W.L. Gore - they talk about the waterline, which I know you're familiar with. Things that happen ...more